Device always offline
Model: RAP2260(G), device always offline per day with Log message "Device offline. The final time when it sends packets to Cloud is: 2023-01-04 10:39:43(It is an estimated value. The deviation is 1 minute.)"Could you assign engineer help us to verify the issue and provide us the solution.
data/attachment/forum/202301/04/144951f4ocmcrraaaukomm.png
Hi Sir,
Maybe you can follow this post to troubleshoot your problem first: 【New reminder】Device cannot go online on Ruijie Cloud - Cloud - ruijienetworks Hope it helpful to you!
Hello
Were you able to solve the problem with the AP
I have the same problem
Francisco Javier Cardenas replied at 2023-11-12 13:24
Hello
Were you able to solve the problem with the AP
Dear Francisco Javier Cardenas,
May I please know the AP model and the current firmware version?
Best regards,
Jayden
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