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admin Publish time 2023-4-21 16:05:45

【Voice from customer】 Product Feedback

Dear customer,
If you have any suggestion about the products, please share your suggestion and your device model with us on the comment section.

timothyferrissy Publish time 2023-12-20 14:45:28

Be specific about what kind of suggestions you're looking for: Instead of just "suggestions," mention if you're interested in feature ideas, bug reports, usability improvements, general feedback, etc.

janzsaludaga199 Publish time 2024-2-19 19:12:36

"BUGS"
RAP2200(E) and RAP6202(G)


SSID name   "down"   
show up after update at latest firmware...

in all

RAP2200EReyee OS:2.260.0.1329 Hardware Version:1.00
ReyeeOS2.260.0.1329_AP_3.0_1_B11P260,Release_11132917_.tar


and

RAP62029G) Reyee OS:
2.260.0.1329
Hardware Version:1.00

data/attachment/forum/202402/19/191010ib2r8r77ltbllbpt.jpgdata/attachment/forum/202402/19/191011ral37wz52a0w3v0g.jpg

chenchunyan@rui Publish time 2024-2-19 19:31:34

JalZa replied at 2024-2-19 19:12
"BUGS"
RAP2200(E) and RAP6202(G)



Dear JalZa,
May I know what"show up" means? Is this SSID supposed to be hidden?
Looking forward to your response.

janzsaludaga199 Publish time 2024-2-19 19:36:55

Edited by JalZa at 2024-2-19 19:43

GTAC-Vivian replied at 2024-2-19 19:31
Dear JalZa,
May I know what"show up" means? Is this SSID supposed to be hidden?
Looking forward...i don't have SSID name "down" or config but ruiie ap RAP2200(E) broadcast it
data/attachment/forum/202402/19/194132k86tqvlzfl1yclve.jpgdata/attachment/forum/202402/19/194131y3lskkqazjd33fd4.jpgdata/attachment/forum/202402/19/194132tiwbltrltkitbrli.jpg

chenchunyan@rui Publish time 2024-2-19 22:58:25

JalZa replied at 2024-2-19 19:36
i don't have SSID name "down"

Dear JalZa,

Please make sure that there are no other APs in the network. And please change all passwords to prevent unauthorized operations. And also you can check the mbssid to confirm which AP you are connecting to now.

janzsaludaga199 Publish time 2024-2-19 23:09:53

Edited by JalZa at 2024-2-19 23:10

GTAC-Vivian replied at 2024-2-19 22:58
Dear JalZa,

Please make sure that there are no other APs in the network. And please change all pa ...when i try old firmware ( ReyeeOS2.262.0.2301_AP_3.0_1_B11P262,Release_10230121_.tar )
i longer see/broadcast "down" SSID ...

javier@ruijie.c Publish time 2024-2-20 08:47:05

JalZa replied at 2024-2-19 23:09
GTAC-Vivian replied at 2024-2-19 22:58
Dear JalZa,



Dear JaiZa:

Thank you for your feedback. Currently, R&D department is checking this issue, so as soon as we get new news, we will let you know.

Thank you.

Regards,

Javier

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