How to do if ‘The number of STA exceeds the limit’ is displayed when doing authentication？
Fault PhenomenonWhen enter the voucher/account, show ‘Thenumber of STA exceeds the limit'
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Troubleshooting Steps
1. Check whether the number of users of the account/voucher is limited to 1 and other users have been bound to the account. If yes, you can do following three ways to solve it:
(1) Create a new voucher code or Account for the current user
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(2) Cancel the Mac bing for the first use
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(3) Modify the concurrent devices. You can set "Concurrent Devices" based on your needs
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