A timeout connection error is reported when the built-in portal web authentication fails. |
(1) If the communication between the AC andthe RADIUS server fails, check whether the routes are different becausemultiple IP addresses are set for the RADIUS server. (2) No AC is added to the RADIUS server.Check whether the SAM is added with an AC. (3) The RADIUS key configuration isinconsistent. Check whether the SAM is added to the AC for more than two times(the IP address of the uplink interface of the AC is added). (4) The proxy is enabled for the InternetExplorer but the built-in Portal does not support the proxy. Disable the proxyof the Internet Explorer. |
This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.
More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.
©2000-2023 Ruijie Networks Co,Ltd