Account Role

Hi,


Where can I change Account Role, as I just want an account for Technician to add project and add devices to the project.

thanks.

Hi, c230kcoupe

You can add sub accounts to your account at the following page:


and the following roles are available:



Best regards,
Jayden

GTAC-Jayden replied at 2024-4-3 22:35
Hi, c230kcoupe

You can add sub accounts to your account at the following page:

Hi,


thanks for reply, but it can't edit role / permission. you can only select exisitng setted role.






so which one can do the following only?

"as I just want an account for Technician to add project and add devices to the project."

c230kcoupe replied at 2024-4-3 22:41
Hi,

Hi, c230kcoupe

We cannot edit the permissions. You may select the Employee role for the sub account to be able to create project and add devices.

Best regards,
Jayden

GTAC-Jayden replied at 2024-4-3 22:53
Hi, c230kcoupe

We cannot edit the permissions. You may select the Employee role for the sub accou ...

okay, that is not too good, because he can also edit other existing projects?

as on field technician, he just need to add new installation, but not need to change others.

GTAC-Jayden replied at 2024-4-3 22:53
Hi, c230kcoupe

We cannot edit the permissions. You may select the Employee role for the sub accou ...

okay, that is not too good, because he can also edit other existing projects?

as on field technician, he just need to add new installation, but not need to change others.

c230kcoupe replied at 2024-4-4 02:33
okay, that is not too good, because he can also edit other existing projects?

as on field techni ...

Hi:

Unfotunately, if you want to change the roles of each sub-account, is not possible, they c.

Sorry for that.

Regards,

Javier

GTAC--Javier replied at 2024-4-4 08:55
Hi:

Unfotunately, if you want to change the roles of each sub-account, is not possible, they c.

ok, thanks.