GTAC-Daisy Publish time 2021-7-23 11:35:06

Ruijie Cloud Limitation


No.ModuleDescriptionDetails
1ConfigurationIn bridge mode, VLAN 233 is not available.In bridge mode, the VLAN ID of SSID could not be ‘VLAN233’ if there is   an SSID working in NAT mode on the same AP. Reason: VLAN233 will be used as   the internal VLAN if one or more SSID work in NAT mode.
2APIn the management mode, AP with multiple uplink LAN ports only takes the   port LAN 1 as uplink port.For devices with dual power supply ports, like AP740-I, AP840-I, only   going online through LAN1 is supported by MACC.
3History RecordIt will take a while for searching the history.When the data of historical users, connection logs and etc. reach to a   million count, the corresponding search operation will take a long time   (around 10 seconds).Both big data and server performance cause the problem.
4MaintenanceClient log export failure.Client data export will fail if the number of records is more than 100,000.
5PPSKPPSK can be configured in the root network only.Only the Sub account user who is assigned with the root network is able   to configure PPSK.
6Captive portalCaptive portal seamless is globally configured on APs.If one portal's SSID enables seamless, all portals' SSIDs will be   enabled at the same time, vice-versa for the disable function.
7ConfigurationThe NAT address pool mode is changed. An address pool is required.When you create or edit an SSID and set Forward Mode to NAT, the NAT   address pool is changed. An address pool is required.
8Sub accountIt is recommended to select a layer-1 network to create a sub account.Only the sub account of layer-1 network can view statistics in Analysis.
9Facebook LikeAn error occurs if the iPhone user taps Like during authentication.If the user authenticates to SSID through the popup page which contains   Facebook Like function, when he taps the Like button, an error will occur. In   order to normally use Facebook Like function, it is recommended to access the   Internet through a browser after connecting to SSID, and then open the portal   page.
10Change the time zone of networkAfter the time zone is changed, the data of existing reports are not   consistent with the new time zone.After the time zone is changed, the data of existing reports will not be   recounted, so the statistics are not consistent with the new time zone. The   data of newly-generated reports are correct.
11VoucherVoucher limitation of each network.Up to 20,000 vouchers can be added to each network (including sub   network), and up to 1,000 vouchers can be exported.
12TunnelTunnel limitation on EGIn the same tenant, up to 10 tunnels can be created.On the same device, up to 5 tunnels can be created.The expiry time for the tunnel is 3 hours.
13ClientLimitation on historical clients displaying.Up to 1000 historical clients are displayed.
14AC ManagementVAC limitationNot support the VAC scenario
15AC ManagementAC RRM limitationOnly when the country code is CN(China) or US(United States), RRM is   supported.
16AC ManagementAC configuration limitationOnly APs in the default group of AC can be configured on Cloud.
17Reyee APNot support PPSK, Portal auth and RRMPPSK, Portal auth and Cloud RRM are not supported on Reyee APs.
18Portal SMSSMS loginNot support phone number reporting and online policy control

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