Hizam Publish time 2022-10-16 12:08:05

EW1200 can not displaying connected client

Dear Ruijie,
I have a lot of EW1200 that has been installed. But there is problem, EW1200 can not displaying connected client. I try to view from dashboard n Device Detail --> Overview --> Device Status ( Online Client), the device cannot display connected client ( "0" only ).
Thanks You

GTAC-Patrick Publish time 2022-10-17 10:08:51

Hi, sir
May I know the firmware version of EW1200?
Could you show me the issue picture?

lornajennings68 Publish time 2023-7-10 11:13:04

Try rebooting the EW1200 access point to see if it resolves the issue. Sometimes, a simple restart can clear any temporary glitches or inconsistencies.

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