admin Publish time 2022-10-25 10:35:37

【Speak out Your Complaints】 Rita & Live Chat & Community

Why your Rita always gives me an irrelevant answer?
Why take me so long to access your Live Chat?
Why the content in Community is not what I want?
... ...
I believe you must have a lot to say!
Now, we invite you to establish our Service Channels! Come on and leave your complaints and suggestion in the comment area!
We will answer your suggestion timely!
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zhangwei13 Publish time 2022-10-25 14:38:12

Hi everyone, we will so appreciate to hear all your complaints and suggestions about our Live Chat. That will help us to continuously improveLive chat to provide you better service.
We need your voice :) :) :)

GTAC-Sophia Publish time 2022-10-25 14:52:31

Hello everyone,
I'm Sophia, the operator of the Community. Ruijie Community is a platform where you can solve your problems and discuss the topics. If you have any suggestions or comments about our Ruijie Community, welcome to leave you comment to let me know.
I'm always here to listen to your voice! Thank you so much!

panjingyi1@ruij Publish time 2022-10-25 15:05:33

Hi everyone. Rita robot is ready to provides you with better self-service in technical problems.
Your advice is important for us to make improvement. If you have any complaints or suggestions,welcome to share with me in the comment area. Thank you!

atomh2r Publish time 2022-10-26 18:04:56

Hi Sir
Thanks for getting back to me I very happiness for talking about coordinate work with our RITA Team it's help support also experience networking we are walking together


zhangwei13 Publish time 2022-10-26 20:25:16

CYN COMMUNICATION CO.,LTD. replied at 2022-10-26 18:04
Hi Sir
Thanks for getting back to me I very happiness for talking about coordinate work with our RIT ...

Hi sir, we are so happy to hear your comments and thanks for your trust. It's your cooperation and feedback that makes our service and product better.We will continuously provide high-quality service for all of you :)


qewatson@yahoo. Publish time 2022-10-28 18:54:45

Hi guys Quentin here. I have to change the frequency in the APs website and would like if we can have that feature in the app. Other then that no complaints

admin Publish time 2022-10-29 16:10:52

unknown unknown replied at 2022-10-28 18:54
Hi guys Quentin here. I have to change the frequency in the APs website and would like if we can hav ...

Hi sir,
Let me feedback your requirement to our colleagues. Thank you for your comment!

Vincent Publish time 2022-11-1 10:25:29

We really love RITA and live chat, because it very useful for us site and can be support in timely. But as for the Community, from now maybe we have only a little bit database. some key word can not direct search from here


GTAC-Sophia Publish time 2022-11-1 10:29:13

Vincent replied at 2022-11-1 10:25
We really love RITA and live chat, because it very useful for us site and can be support in timely....

Hi sir,
Really thanks for your sincere suggestion on our service channels. I'm really happy to hear that our RITA and live chat help you a lot. As for the community, we will still improve it and hope it will solve you more daily problems in the future!

service.akmt@gm Publish time 2022-11-1 10:54:01

If there is Thai language as well, that would be great.

GTAC-Sophia Publish time 2022-11-1 15:03:51

Attaphol Nitayawimol replied at 2022-11-1 10:54
If there is Thai language as well, that would be great.

Hello sir，
May I know which service channels you refer to? Rita, Live chat or Community?
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