What Makes a Good Technical Document? --Ruijie Document Complaint and Feedback
What makes a good technical document?---Rich content? Easy to understand? Easy to access？
Have you often used the following documents?
---Cookbook? Web-based Configuration Guide? Hardware Installation and Reference Guide?
What do you think of Ruijie Technical document？
😊-- Rich Content？
😊--Easy to understand？
😊--Easy to access？
😊--others... ...
OR
😔--The document does not explain the required parameters.
😔--It is hard to understand documents.
😔--The document download link is incorrect.
😔--The downloaded document is outdated.
Leave your feedback about Ruijie document on the comment area, tell me your standards about the good document!
data/attachment/forum/202303/01/113041zdg1b5vugm00m6kt.png
What makes a good technical document?
---Rich content? Easy to understand? Easy to access？
Have you often used the following documents?
---Cookbook? Web-based Configuration Guide? Hardware Installation and Reference Guide?
What do you think of Ruijie Technical document？
😊-- Rich Content？
😊--Easy to understand？
😊--Easy to access？
😊--others... ...
alongkorn panngam replied at 2023-3-2 11:31
-Easy to understand
alongkorn panngam replied at 2023-3-2 11:31
Hello sir, welcome to participate in our activity. May I know what's your opinion about our documents? Or do you have any suggestion to us? We look forward to your reply.
unknown unknown replied at 2023-3-2 12:33
-Easy to understand
Hi sir, thank you so much for your feedback. We are so happy that our documents help you to solve your problem. If you have any other suggestion on our documents, please feel free to tell us.
Edited by Zunaid at 2023-3-9 21:00
The documents are okay but there is room for improvement.
Your library of the online video's could be arranged better with better English dialect.
I gave some opinions previously on features, Is there a portal to submit features request?
Zunaid replied at 2023-3-9 20:58
The documents are okay but there is room for improvement.
Your library of the online video's could b ...
Hi Zunaid,
Really thank for your feedback to us. about your feedback, may I know:
(1) Can you give us some specific improvement ideas to our documents?you suggestion makes us better.
(2) May I know which online videos are you refer to? RCNA courses? Public training? or some other type videos? We will try to improve our English dialect.
(3) May I Know what's your features request? you can leave your request on our Community; I will let the Product manager to contact you!
Thanks again for your kindly feedback! Looking forward to your reply!
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