Maker Publish time 2023-7-4 07:11:42

ruijie rg-nbs5200 error led blinking

When I power on my switch all the led is on and reset led is rapid blinking forever.
I click to reset button more than 5 second but noting work, reset led still rapid blinking forever.

I want to reinstall OS however no port detect when I connect switch to PC via RJ45 cable.

Please help!!!

Thank you!

javier@ruijie.c Publish time 2023-7-4 07:44:56

Dear sir

Can you provide the SN of your device please? and record a video about this error to my email: javier@ruijie.com to further check this issue


Regards

Maker Publish time 2023-7-4 10:29:41

GTAC--Javier replied at 2023-7-4 07:44
Dear sir

Can you provide the SN of your device please? and record a video about this error to my em ...

I have email to you the detail of the problem with my switch.
Thank you

duongsdo@gmail. Publish time 2023-7-5 22:53:47

GTAC--Javier replied at 2023-7-4 07:44
Dear sir

Can you provide the SN of your device please? and record a video about this error to my em ...

I didn't received any reply from you.
Please help me!
Thank you
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