support@bvs.co. Publish time 2023-8-17 15:56:49

Wifi Issues

Good Day
i have 2 laptops in the office that gets half signal even when the laptop is under the AP. We have 2 users using the same laptop Model the other one gets 800mbps when running a speed test and the other one gets 2mbps both connected to the same wifi.
Kindly assist me

yangyue1@ruijie Publish time 2023-8-17 16:13:04

Could you plz test the network speed using hotspot from a phone to see if there is any difference between the 2 laptops?
This difference is about the laptop, you can use software to optimize and update it to make it the same as the normal one to speed up.


support@bvs.co. Publish time 2023-8-17 16:57:59

GTAC-Stella replied at 2023-8-17 16:13
Could you plz test the network speed using hotspot from a phone to see if there is any difference be ...

Good Day,

The fix was to force the laptop's wifi adapter to 5Ghz 802.11a once connected i put it back to Dual Band 820.11 a/b/g

support@bvs.co. Publish time 2023-8-17 16:58:41

Good Day,
The fix was to force the laptop's wifi adapter to 5Ghz 802.11a once connected i put it back to Dual Band 820.11 a/b/g

yangyue1@ruijie Publish time 2023-8-17 17:41:47

Vikesh Parboo replied at 2023-8-17 16:58
Good Day,
The fix was to force the laptop's wifi adapter to 5Ghz 802.11a once connected i put it bac ...

So the problem is fixed right?
I am glad to hear from you.

support@bvs.co. Publish time 2023-8-17 18:16:35

GTAC-Stella replied at 2023-8-17 17:41
So the problem is fixed right?
I am glad to hear from you.

Yes it is

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