colin@ruijie.co Publish time 2023-10-16 22:30:11

topology didn's display the eg router

H1SU1J800341A ROUTER

GTAC-Jayden Publish time 2023-10-16 22:50:35

Dear Colin,

May I please know the EG is not displayed in topology in ruijie cloud? Is the device online? You may please refer to the following collection of Cloud Topology FAQs for more information:
https://community.ruijienetworks.com/forum.php?mod=viewthread&tid=2374&extra=page%3D1

If you still experience the issue, it is advised to visit RITA live chat (www.ruijienetworks.com/rita) to troubleshoot this issue with our online engineers.

Best regards,
Jayden
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