itsu@dorsu.edu. Publish time 2023-10-25 11:28:59

RAP 2200(F) Synchronization Failed from CLOUD to DEVICE(AP)

Hi
We currently have 9 AP's RAP 2200(F) and we are trying to update the password, SSID, etc. We always encounter synchronization errors. All active APs are already updated to the latest firmware.

data/attachment/forum/202310/25/112556ez5d2kmfnkfsmf25.png


We already tried manually delivering the settings but it also fails. I also tried resetting the AP and adding it again to the cloud but still, it is not syncing.

Thanks

liuxiyang@ruiji Publish time 2023-10-25 11:37:11

Hi sir,

May I know is there has firawall in your network? If it is, Please check to see if these domain names and ports are unblocked
data/attachment/forum/202310/25/113436iqghkojjnaknhuno.png
May you share the project to my email? this is my email:liuxiyang@ruijie.com.cn


Best regards,
Steve
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