Reyee OS248 firmware in RG-EG105GW-X
Edited by Davizuco at 2023-10-26 05:06Testing with support. Waiting...
Dear Sir/Madam,
Could you please confirm if you have previously contacted our technical support and received a case for this issue? If you have an existing case, we can expedite the resolution through our RITA platform: www.ruijienetworks.com/rita.
If you haven't created a case, we strongly recommend initiating communication through this platform, which enables us to promptly address your issue with a timely response.
Thank you for your cooperation.
GTAC-David replied at 2023-10-25 19:07
Dear Sir/Madam,
Could you please confirm if you have previously contacted our technical support and ...
Yes. I contacted your technical support and received a case for that issue. In the end, they managed to solve it satisfactorily. The firmware is ok. It was due to user incorrect configuration
Thank you
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