windpomp@fhlman Publish time 2023-10-30 04:43:30

DNS failed or the gateway is enabled with authentication interception.

I keep getting this error on some of my Ruijie's that I use as access points. I tried everything I can think of but no luck what can It be since it is only on some of my ap's

chenzixuan3@rui Publish time 2023-10-30 09:11:20

Dear sir

Can I know what the error you got ? Can you take a screenshot?

windpomp@fhlman Publish time 2023-10-30 12:20:00

GTAC-Joy replied at 2023-10-30 09:11
Dear sir

Can I know what the error you got ? Can you take a screenshot?

data/attachment/forum/202310/30/121954fmd81h1zvo7dobb1.pngdata/attachment/forum/202310/30/121954n299y2ya72rgv9ga.png

windpomp@fhlman Publish time 2023-10-30 12:20:21

GTAC-Joy replied at 2023-10-30 09:11
Dear sir

Can I know what the error you got ? Can you take a screenshot?

data/attachment/forum/202310/30/121954fmd81h1zvo7dobb1.pngdata/attachment/forum/202310/30/121954n299y2ya72rgv9ga.png

chenzixuan3@rui Publish time 2023-10-30 23:32:42

Ben Louis van Vuure replied at 2023-10-30 12:20


Dear sir

1. What device is connected to the WAN port of EW? If the PC is connected to that device, can it get Internet access?
2. Can the user access the Internet normally when accessing EW?
3. Can EW ping8.8.8.8? If you can ping, you can try to set the local dns to 8.8.8.8
data/attachment/forum/202310/30/233240e7i7iplw1z4py17i.png

windpomp@fhlman Publish time 2023-10-30 23:52:57

GTAC-Joy replied at 2023-10-30 23:32
Dear sir

1. What device is connected to the WAN port of EW? If the PC is connected to that devic ...

1. Wan port is connected to a point to point wich is connected to a 4g router.
2. Yes user can acces internet if use cable that is pluged into wan port.
3. Already changed dns to 8.8.8.8 same error
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