red@betterbound Publish time 2023-12-27 23:25:22

Delete Empty Projects

The situation is as follows. A project was transferred several times due to some conflicting instructions.
Currently the dropdown box containing the projects hold 3 entries but 2 of them are empty and only the 3rd entry has the active project.

There is nothing to unbind to since there is no device in the 2 projects.

Any help would be greatly appreciated.

v-anakaren@ruij Publish time 2023-12-29 05:28:04

Dear,
Goodday!

To able to deletethe empty projects that have been created in the accounts, you must follow the followingsteps.
In the project that is empty, go to the 'Action' colum and select the three dots.
Then choose 'Delete' to remove and disappear from the list.
data/attachment/forum/202312/29/041256lw9bn3p6zb9h5pb6.png
data/attachment/forum/202312/29/052136ncxqxpcc3xt4jzto.png

To delate the project that were received, select 'Received', go to the 'Action' colum,and select the 'share'icon whit an 'x'.
Then   theproject will be remobved from list.

data/attachment/forum/202312/29/052748vcn7ojgwboguy736.png


Regards

red@betterbound Publish time 2023-12-29 06:48:50

AnaKarenDuranUrrutia replied at 2023-12-29 05:28
Dear,
Goodday!



As seen here. There is nothing inside. In this picture the first project named red is selected but it's empty.
zsa is also empty. Only project hel has a device in it.

data/attachment/forum/202312/29/064814hxibozmxi8xeymbe.png

v-anakaren@ruij Publish time 2023-12-29 08:07:23

User 87329 replied at 2023-12-29 06:48
As seen here. There is nothing inside. In this picture the first project named red is selected but ...

Dear,
Could I know from where you nedd to delete the emptyprojects?
Thesteps I shared arewithin the Ruijie Cloud.
Regards.
Karensupport team

red@betterbound Publish time 2023-12-29 23:44:28

AnaKarenDuranUrrutia replied at 2023-12-29 08:07
Dear,
Could I know from where you nedd to delete the emptyprojects?
Thesteps I shared arewit ...

Apparently if it's an empty project the only choice is to delete the account and re-register to the project as a new account.

I fixed this issue by exactly doing the above.
Delete old account.
Reregister to project.

Thank you for the help.

v-anakaren@ruij Publish time 2023-12-30 03:37:08

User 87329 replied at 2023-12-29 23:44
Apparently if it's an empty project the only choice is to delete the account and re-register to th ...

Dear,
We arehere to help you.

Regards
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