it-asset@mpm-re Publish time 2024-1-17 17:10:31

RSSI and username not appear

We are testing Ruijie Cloud controller there are 2 problems that we face:
1. RSSI data not appear in client list. We need to go to details to see the RSSI. How to make RSSI appear in the client list?
2. 802.1x Auth client list also not appear even we wait for more than 10 minutes.
Please help me to solve it.


GTAC-Jayden Publish time 2024-1-17 18:32:15

Dear sir/madam,

May I please know the device model? Reyee APs are able to upload the RSSI data whereas Ruijie APs does not support this.
Could you please double check on the AP whether there is any 802.1x users connected? If you still experience the issue, please feel free to reach us on RITA live chat for online troubleshooting:
www.ruijienetworks.com/rita


Best regards,
Jayden
Pages: [1]
View full version: RSSI and username not appear