Cant Upgrade Firmware
Can't update my firmware. The Ruijie cloud says it needs upgrade but cannot upgradeCurrent Firmware:EG_3.0(1)B11P35,Release(08132702)
Dear sir
May I know the your email address?
this issue will happen if the current firmware of your device is too old
Need to upgrade to the intermediate version and then to the latest version
or you can come to ritaļ¼ https://networks.s5.udesk.cn/im_client/?web_plugin_id=1296&language=en-us
so we can send you the firmware
Best regards,
Ross
GTAC-Ross replied at 2024-1-18 20:45
Dear sir
May I know the your email address?
GTAC-Ross replied at 2024-1-18 20:45
Dear sir
May I know the your email address?
i have problem same, what version number of intermediate version ?
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