jazzen.alas@gma Publish time 2024-1-18 20:42:31

Cant Upgrade Firmware

Can't update my firmware. The Ruijie cloud says it needs upgrade but cannot upgrade

Current Firmware:EG_3.0(1)B11P35,Release(08132702)

liujunhui1@ruij Publish time 2024-1-18 20:45:46

Dear sir

May I know the your email address?
this issue will happen if the current firmware of your device is too old
Need to upgrade to the intermediate version and then to the latest version
or you can come to ritaļ¼š https://networks.s5.udesk.cn/im_client/?web_plugin_id=1296&language=en-us
so we can send you the firmware

Best regards,
Ross


jazzen.alas@gma Publish time 2024-1-18 20:53:20

GTAC-Ross replied at 2024-1-18 20:45
Dear sir

May I know the your email address?

pramate.s@gmail Publish time 2024-2-6 16:04:25

GTAC-Ross replied at 2024-1-18 20:45
Dear sir

May I know the your email address?


i have problem same, what version number of intermediate version ?



Pages: [1]
View full version: Cant Upgrade Firmware