nafizuddin360@g Publish time 2024-2-20 01:11:18

WISP is successfully configured. But does not provide internet.

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javier@ruijie.c Publish time 2024-2-20 05:54:50

Hi:

Can you help us to know what is the device model and if you added the SN of your device or did you scan the QR code through the ruijie reyee app?

If can not get internet, please add the DNS as 8.8.8.8

If this doesn't help, please reset your device to factory settings and try to set it up again.

If you still find issues, please reach us on live chat through this link: https://networks.s5.udesk.cn/im_client/?web_plugin_id=1296&language=en-us to give you support on real time.

Regards,

Javier

comercial@rdo.p Publish time 2024-2-22 11:14:56

Please check if your internet provider has some sort of firewall blocking the access to ruijie cloud servers.

We had an issue before with a Sophos firewall, but after allowing the cloud servers, problem solved.

Click on Helpful if it has helped you :)

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