mrdibyane@gmail Publish time 2024-2-26 19:43:35

Unable to remote to AP's

Good Day
I am unable to remote to my access points but I can remote to the Reyee Router using the Eweb tunnel, is it possible that the router is blocking me from accessing the access points behind it?
data/attachment/forum/202402/26/194153y3fad3uhnjwsyy9d.png

yujiamin@ruijie Publish time 2024-2-26 20:08:38

Dear sir

May I know what error prompts when you tried to access the Reyee AP eweb tunnel? Can you share with me your network to further check?
data/attachment/forum/202402/26/200800q6oafaomdpett8hd.png


Best regards
Jenny

mrdibyane@gmail Publish time 2024-2-27 15:17:55

GTAC-Jenny replied at 2024-2-26 20:08
Dear sir

May I know what error prompts when you tried to access the Reyee AP eweb tunnel? Can you s ...

Good Day
Im unable to respond to you, my reply is not getting uploaded.

mrdibyane@gmail Publish time 2024-2-27 15:22:16

Boiki Dibyane replied at 2024-2-27 15:17
Good Day
Im unable to respond to you, my reply is not getting uploaded.looks like links aren't not allowed on the chat
data/attachment/forum/202402/27/152130gujnnmkx10ctwit9.png

yujiamin@ruijie Publish time 2024-2-27 16:11:50

Boiki Dibyane replied at 2024-2-27 15:22
looks like links aren't not allowed on the chatDear sir

Can you help provide read&write permission of the network so that I can test it on my side to further check this issue?

data/attachment/forum/202402/27/161314giu7ov2uyb3th0b2.png

Best regards
Jenny

mrdibyane@gmail Publish time 2024-2-27 16:33:06

GTAC-Jenny replied at 2024-2-27 16:11
Boiki Dibyane replied at 2024-2-27 15:22
looks like links aren't not allowed on the chatDear sir

Hi Jenny,

yujiamin@ruijie Publish time 2024-2-27 16:43:44

Boiki Dibyane replied at 2024-2-27 16:33
Hi Jenny,

Okay got it.

yujiamin@ruijie Publish time 2024-2-28 11:56:14

GTAC-Jenny replied at 2024-2-27 16:43
Okay got it.

Dear sir

May I know whether you can login to the RAP web interface locally? Can you show me a picture about the error which you can not eweb to the RAP via the tunnel IP?


Best regards
Jenny

mrdibyane@gmail Publish time 2024-2-28 14:32:31

GTAC-Jenny replied at 2024-2-28 11:56
Dear sir

May I know whether you can login to the RAP web interface locally? Can you show me a pic ...

Good Day,

I can't access AP locally on the web as well, there is no error the page just loads continuously.please see attached picturesdata/attachment/forum/202402/28/143224ra5qg1biz1q5t14g.pngdata/attachment/forum/202402/28/143224k5drp4sf6422spnf.png

yujiamin@ruijie Publish time 2024-2-28 15:19:33

Boiki Dibyane replied at 2024-2-28 14:32
Good Day,

I can't access AP locally on the web as well, there is no error the page just loads con ...

Dear sir

Do you mean you also can not access the device eweb via the device local lan IP address? Please contact with us via email: service_rj@ruijienetworks.com with this case ID: CS20240226-3164565 for the same problem to solve your issue quicker. And you can send me the complete picture about this error to the email. Thank you for your cooperation.


Best regards
Jenny

Pages: [1]
View full version: Unable to remote to AP's