agaputrarq@gmai Publish time 2024-3-4 21:25:27

Ruijie Cloud not show client online RG-EW1200

Dear Ruijie,
EW1200 can not displaying connected client. I try to view from dashboard n Device Detail --> Overview --> Device Status ( Online Client), the device cannot display connected client ( "0" only ).
Thanks You

yangyue1@ruijie Publish time 2024-3-4 22:06:15

Hello sir,
May i know your device firmware version, plz upgrade it to the latest and try again if you have them.

agaputrarq@gmai Publish time 2024-3-5 07:48:03

GTAC-Stella replied at 2024-3-4 22:06
Hello sir,
May i know your device firmware version, plz upgrade it to the latest and try again if yo ...

ReeyeeOS 1.219.2001
but still count no client on cloud website
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