andi.keja@glint Publish time 2024-3-7 14:51:30

RAP2260(G) Always disconect After connect in 5-10min in Apple Product(Macbook)

Hi i have issue whit my RAP2260(G) Always disconect After connect in 5-10min in Apple Product(Macbook)

its use Reyee OS:2.260.0.1329. always have weak security notification in Apple product.
and the 5ghz wifi not pop up

liuxiyang@ruiji Publish time 2024-3-7 14:56:20

Hi sir,

Only Apple Product have this issue,right? could you please take a video of this issue? What encryption do you use? May I know how you power RAP2260(G)？



Best regards,

Steve



andi.keja@glint Publish time 2024-3-7 15:00:15

GTAC-Steve replied at 2024-3-7 14:56
Hi sir,

Only Apple Product have this issue,right? could you please take a video of this issue? What ...

its only happen on apple product. especially on Macbook. i use WPA/WPA2-PSK encryption, its use POE from ES210GC-LP Switch. With auto POE Setting

taizhaolong@rui Publish time 2024-3-7 15:40:31

andi keja replied at 2024-3-7 15:00
its only happen on apple product. especially on Macbook. i use WPA/WPA2-PSK encryption, its use PO ...

Hi,

WPA/WPA2-PSK encryption is considered as insecure wifi type by IOS system, you can choose WPA2 encryption method to protect your SSID configured.



Regards

David

andi.keja@glint Publish time 2024-3-7 15:44:14

GTAC-David replied at 2024-3-7 15:40
Hi,

WPA/WPA2-PSK encryption is considered as insecure wifi type by IOS system, you can choose WPA ...

how about the 5ghz ssid that not pop up in ssid list ? Only 2.4ghz SSID that people can find

liuxiyang@ruiji Publish time 2024-3-7 15:59:38

GTAC-Steve replied at 2024-3-7 14:56
Hi sir,

Only Apple Product have this issue,right? could you please take a video of this issue? What ...

Hi sir,

can you login this RAP2260(G)'s eweb for and show me power configuration? also pls show me AP 5G's channel configuration.


andi.keja@glint Publish time 2024-3-7 16:29:41

GTAC-Steve replied at 2024-3-7 15:59
Hi sir,

can you login this RAP2260(G)'s eweb for and show me power configuration? also pls show m ...

data/attachment/forum/202403/07/162932qxm787pyvybylr8y.pngdata/attachment/forum/202403/07/162932yl9rmudnnow3wwrz.pngHere it is

andi.keja@glint Publish time 2024-3-7 16:32:23

andi keja replied at 2024-3-7 16:29
Here it is

the 5ghz ssid can only read and use by Phone. We cant find with Laptop/Macbook.. pls help with its..

And also. after i change the encryption to WPA2 encryption. Macbook still hard to connect to the AP and get disconnect when connected



liuxiyang@ruiji Publish time 2024-3-7 16:35:21

andi keja replied at 2024-3-7 16:32
the 5ghz ssid can only read and use by Phone. We cant find with Laptop/Macbook.. pls help with its ...

Hi sir,

can you share the project with me? This is my email:刘希洋 <liuxiyang@ruijie.com.cn>

andi.keja@glint Publish time 2024-3-7 16:39:31

GTAC-Steve replied at 2024-3-7 16:35
Hi sir,

can you share the project with me? This is my email:刘希洋

I have sent the project to ur email

andi.keja@glint Publish time 2024-3-8 16:42:01

andi keja replied at 2024-3-7 16:39
I have sent the project to ur email

Problem solved..i try to chang the channel.. since Indonesia goverment only allowed several channel

liuxiyang@ruiji Publish time 2024-3-8 16:50:27

andi keja replied at 2024-3-8 16:42
Problem solved..i try to chang the channel.. since Indonesia goverment only allowed several chan ...

Hi sir,

That's great, have a nice weekend!
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