Poor roaming experience issues
Is EG105GW-X can roaming with M18?We have 4 APs at home
1. EG105GW-X
2. M18
3. M18
4. RAP6262(G)
When I conected to EG105GW-X on 2nd floor and I go to 1st floor, it not roaming between EG105GW-X and M18. It roaming between EG105GW-X and RAP6262(G).
On AI Diagnostics, it show the failure about Poor roaming experience.
Could you please kindly advise?
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Dear sir
May I know whether the roaming can work between the RAP and M18? Please help try to modify the device radio settings as the following recommendations:
(1) The AP power must be appropriate and the signal is not interrupted between the aps. The ideal signal strength is -65dbm in AP coverage area edge
(2) The adjacent AP channels must be non-overlapped channel to avoid same frequency interference and packet loss. For example in non-high-density deployment scenarios, 2.4G channels are recommended to use 3 non-overlapping channels 1, 6, and 11 for planning. If it is a high-density deployment site, it is recommended to use 4 channels 1, 5, 9, and 13 for planning; 5G channels are recommended to use 149, 153, 157, 161, 165, 36, 40, 44, 48, 52, 56, 60, 64, a total of 13 non-overlapping channels are planned.
(3) You can also modify the roaming sensitivity to higher to test roaming again.
If the problem still exists, please help use roaming test tool via Ruijie Cloud APP and send us the roaming reports to our email: service_rj(Ruijie International) <service_rj@ruijienetworks.com> attached this link. We will check and provide a better solution for you ASAP.
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Best regards
Jenny
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