switch management ip change problem
Edited by Szabi at 2024-4-1 14:44Dear Support,i've a network with ES208GC and NBS3100-8GT2SFP switches, there's a dhcp on this lan, but i use fix ip addresses for every reyee switch.yesterday i added a new ES208GC to the network, it got ip from dhcp, than i tried to set fix ip to this device but i cannot..When i click to Save, nothing happened.This ES208GC has the same version of the other ES208GC at my network. Firmware Version:ESW_1.0(1)B1P27,Release(11131015) At that time i'm only use the default vlan1, and all settings the same in switches. What can be the problem?UPDATE: i've tested all my ES208GC and the Save function not working! It can be a bug?data/attachment/forum/202404/01/143608e0kfaxmogrvug2xf.png Szabi replied at 2024-4-2 15:25
Dear Steve,
i found a fix, you can change languange at the web gui to chinese and you can save the f ...
Dear Szabolcs,
Yes, you are correct.
If the P27 version ofES205C-P, ES205GC-P, ES209C-P, ES209GC-P, ES205GC, ES206GC-P, ES208GC, ES210GC-LP, ES210GS-P, FS306-D, FS306-P, ES206GS-P switch is used, there is no response when you enter the IP Setting screen to change DNS or IP from DHCP to static Settings.
1.This phenomenon only appears on the English interface, and the change is normal when you switch to Chinese. You can help customers make changes on the Chinese interface, and then switch the page language back to English after the change
2. This phenomenon only appears in ESW 1.0(1)B1P27,Release(11131015) version ESW_1 0(1)B1P21 or older versions can use this function
Final plan:The June release will address this issue.
Sorry for the inconvenience again.
Best regards,
Steve
Hi sir,
Only this ES208GC cannot save static ip address,right? Could you pelase try test other ip address for a test?Make sure this address is not in use. also could you please share the project with me if this ES208GC online on cloud? This is my email:liuxiyang@ruijie.com.cn
Best regards
Steve
GTAC-Steve replied at 2024-4-1 16:45
Hi sir,
Only this ES208GC cannot save static ip address,right? Could you pelase try test other ip ad ...
Dear Steve,
thanks, i will share my project.
Today ive tested, and none ot them can save any ip settings.
Regards,
Szabolcs
Szabi replied at 2024-4-1 18:42
Dear Steve,
thanks, i will share my project.
Dear Steve,
i found the "resolution", you can change the web gui languange to Chinese and i can set the fix ip address, then Save is pressable :) So it's a bug.
Regards,
Szabolcs
Dear Steve,
i found a fix, you can change languange at the web gui to chinese and you can save the fix ip address, so it's a bug.
Regards,
Szabolcs
Szabi replied at 2024-4-2 14:53
Dear Steve,
i found a fix, you can change languange at the web gui to chinese and you can save the f ...
Hi sir,
Thanks foryour information!
After confirming this issue again, if the P27 version ofES205C-P, ES205GC-P, ES209C-P, ES209GC-P, ES205GC, ES206GC-P, ES208GC, ES210GC-LP, ES210GS-P, FS306-D, FS306-P, ES206GS-P switch is used, there is no response when you enter the IP Setting screen to change DNS or IP from DHCP to static Settings.
1.This phenomenon only appears on the English interface, and the change is normal when you switch to Chinese. You can help customers make changes on the Chinese interface, and then switch the page language back to English after the change
2. This phenomenon only appears in ESW 1.0(1)B1P27,Release(11131015) version ESW_1 0(1)B1P21 or older versions can use this function
Final plan:The June release will address this issue.
Sorry for the inconvenience again.
Best regards,
Steve
Dear Steve,
i found a fix, you can change languange at the web gui to chinese and you can save the fix ip address, so it's a bug.
Regards,
Szabolcs
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