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Title: Wifi / Internet connecting then dropping out [Print this page]

Author: dmcgough@ymail. Time: 2025-1-13 08:32
Title: Wifi / Internet connecting then dropping out
Good morning, we have an EW1200 in a separate office, connected to Starlink via Ruijie mesh wifi.
It has been working fine since we installed 9 months ago. On Monday last week we turned the laptop on and it is present, but we have no internet.
We tried resetting the router, switching/unplugging everything off for 10 minutes, even switching off the main Starlink router. When it powers on, the internet connects for 5 minutes, but then drops out.
The Starlink in the main house is fine and still has internet, but the office is not, and keeps dropping out no matter what we try.
Please help.
Thank you, Daniel

Author: lengjiajun@ruij Time: 2025-1-16 16:29
hi
about this issue,our team need check your project and we need check your configuration ,so can you come to rita

Author: dmcgough@ymail. Time: 2025-1-17 01:52
Edited by User 45968 at 2025-1-17 04:15

GTAC-Thomas replied at 2025-1-16 16:29
hi
about this issue,our team need check your project and we need check your configuration ,so can ...

Hi, We can try today.

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