Title: Inquiry About Reduced Speed on Cloud-Connected Access Points [Print this page] Author: architectthai01 Time: 2025-2-21 12:24 Title: Inquiry About Reduced Speed on Cloud-Connected Access Points Dear Support Team/Technical Team,
I hope you are doing well.
We have noticed that all our access points connected to the cloud are experiencing a reduced speed of 100Mbps, whereas they previously operated at 1Gbps. We would like to check if there are any specific areas we should investigate to identify the cause of this issue.
Could you please advise on the necessary troubleshooting steps or if there are any known issues affecting the performance?
Looking forward to your guidance.
Best regards,
Thanakarn N. Author: liuxiyang@ruiji Time: 2025-2-21 12:35
Hi sir,
Your mean your AP's port speed from 1000M reduce to 100M,right? May I know your topology? The cloud only manages AP, and normally the issue you mentioned will not occur. We may need you to share the project for us to check, could you please come to RITA? RITA Robot/Live Chat: www.ruijienetworks.com/rita
Best regards,
Steve
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