Ruijie Community

Title: Lost projects [Print this page]

Author: tdmz@ya.ru Time: 2025-2-27 18:08
Title: Lost projects
Hello. All projects have disappeared when I connect to the cloud via the web. All projects are available in the mobile application.

Author: liuxiyang@ruiji Time: 2025-2-27 18:37
Hi sir,

When this issue occur? May you tell me your ruijie cloud account?
To protect your privacy, we recommend that you provide information on RITA：RITA Robot/Live Chat: www.ruijienetworks.com/rita

Best regards,
Steve

Author: tdmz@ya.ru Time: 2025-2-27 18:44

GTAC-Steve replied at 2025-2-27 18:37
Hi sir,

When this issue occur? May you tell me your ruijie cloud account?

My ruijie cloud account tdmz@ya.ru

Best regards,

Sergei

Author: tdmz@ya.ru Time: 2025-2-27 18:48
PS. This problem occurred today

Author: liuxiyang@ruiji Time: 2025-2-27 18:55

Sergei Tille replied at 2025-2-27 18:44
My ruijie cloud account

Hi sir,

To protect your privacy, may you contact us via RITA：RITA Robot/Live Chat:
www.ruijienetworks.com/rita

Best regards,
Steve

Author: liuxiyang@ruiji Time: 2025-2-27 18:55

Sergei Tille replied at 2025-2-27 18:48
PS. This problem occurred today

Hi sir,

May I know the detail time?
Also, To protect your privacy, may you contact us via RITA：RITA Robot/Live Chat: www.ruijienetworks.com/rita

Best regards,
Steve

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