Title: terhubung tanpa login [Print this page] Author: Wandalikedjworl Time: 2025-3-12 12:02 Title: terhubung tanpa login sebagian perangkat bisa terhubung ke internet tanpa login ke captive portal Author: v-shaojinren@ru Time: 2025-3-12 16:47 Edited by GTAC-Ryan at 2025-3-12 16:48
Dear customer,
You can following the steps below to troubleshoot this issue.
1. Check whether the device supports Portal authentication
Some RAPs do not support portal authentication. The models which support portal authentication are: RAP1260/ RAP1261/ RAP2260/ RAP2260(E)/ RAP2260(G)/ RAP2260(H)/ RAP2266/RAP6260(G)/ RAP6260(H)/ RAP6262/ RAP6262(G)
2. Check whether the cloud Portal authentication it is configured as AP authentication mode.
If it is configured as AP authentication mode, please confirm whether the RAP/Reyee EG in the network supports AP Portal authentication.(Only EG3 series of Reyee EG series supports AP Portal authentication)
3. Compare the user lP address to confirm that the selected VLAN is correct.
4. Check that the configuration on the device side is correct.
The following is the correct portal authentication configuration.
5. Check whether the users has been added to a whitelist or blacklist.
Users in the whitelist can access the networks directly without authentication, while users in the blocklist can do the authentication. Please remove users from the blacklist or whitelist.
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