Title: Can't select authentication via gateway and WISPr protocol when creating Captive Portal [Print this page] Author: Amidos1988@gmai Time: 2025-3-19 22:21 Title: Can't select authentication via gateway and WISPr protocol when creating Captive Portal Hello! We are creating a Captive Portal, and we cannot select the gateway authorization for some strange reason. It writes the following error: "There are no working gateways or wireless routers of Reyee running version 237 or later on the network." However, we checked the gateway (we have EG210G-E), and it is running 'ReyeeOS version 2.324.0.2328 (This is the latest version.)'
We need help - how to enable authorization via gateway with WISPr protocol in our case?
Thanks a lot! Author: v-shaojinren@ru Time: 2025-3-20 13:51
Dear customer,
To resolve this issue, we will need to look into the project. We have already received the case you created on our case portal and asked for the project sharing. You can reply to us in the case portal. https://www.ruijienetworks.com/support/caseportal
For any further assistance, we also encourage you to contact us on Rita(www.ruijienetworks.com/rita), our real-time support platform. Our dedicated engineers are readily available to resolve your issues promptly.
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