Ruijie Community

Title: Offline device [Print this page]

Author: lwamwai.network    Time: 2025-3-27 18:35
Title: Offline device
I cannot management NBR6205-E Router via ruijie cloud.
When I bind the device to project the Device is offline. How can I solve this error. Help me with this.


Author: v-xiewenyu@ruij    Time: 2025-3-28 09:08
Dear sir,
Good day.


Please try modify the DNS of the NBR to 8.8.8.8,

Ruijie(config)#ip name-server 8.8.8.8 --Set DNS server to 8.8.8.8Ruijie(config)#show run | in ip name-server --Check DNS server settingRuijie(config)#endRuijie#wr --save configuration
and check the CWMP configuration with these follow command:



Ruijie#show cwmp configuration
Ruijie#show cwmp status


If the CWMP status is abnomal, try set the URL manualy:

Ruijie#configure terRuijie(config)#cwmpRuijie(config-cwmp)#acs url http://devicereg.ruijienetworks.com/service/tr069servletRuijie(config-cwmp)#endRuijie#wr

Best regards,
Lex





Welcome to Ruijie Community (https://community.ruijienetworks.com/) Powered by Discuz! X3.2