Title: can not activate a gateway [Print this page] Author: vnzlaatarlink@g Time: 2025-3-28 09:28 Title: can not activate a gateway I have a Ruijie Device Model:EG105G-P-V2 and I am trying to reconfigure but it doesnt activate.
I just ran the wizard to do it but never happens Author: advcomtechph@gm Time: 2025-4-13 10:43
here are the few things you can try:
1. Check Firmware Version – Make sure your device is running the latest firmware. Sometimes configuration issues are due to bugs in older versions.
2. Factory Reset First – If you're reconfiguring an already-used unit, it's a good idea to do a factory reset before running the wizard again. This ensures no previous settings conflict with the new setup.
3. Use Web Interface Properly – After running the wizard, make sure to click “Apply” or “Save” at the end. Some users miss this step and the configuration won't be activated.
4. Check Internet Status – If your settings depend on WAN connectivity (e.g., PPPoE), make sure your WAN cable is connected and internet is active before completing the wizard.
5. Admin Access Required – Ensure you're logged in as an admin user. Some restricted accounts might not be allowed to apply full configuration changes.
6. Try Manual Setup – If the wizard fails, go through the manual settings for WAN, LAN, DHCP, etc., to configure it step-by-step instead.
If none of this works, reboot the device and try again, or consider accessing it via CLI (if you're familiar with that). Let us know how it goes!
Welcome to Ruijie Community (https://community.ruijienetworks.com/)