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Title: Voucher disconnected before time expired, Impact of ruijie cloud system update [Print this page]

Author: litbang.lutra@g    Time: 2025-4-1 01:01
Title: Voucher disconnected before time expired, Impact of ruijie cloud system update
a few days ago it seems like ruijie cloud did an update, seen from the changed appearance, but on our network that uses a voucher system, quite a lot of clients complained and reported that their vouchers stopped before the time came, for example a 1 week voucher stopped on the 2nd day, a 30 day voucher stopped on the 4th day, and many more.
this has never happened before
please review this and fix this error

Author: v-saul@ruijie.c    Time: 2025-4-1 01:20
Thanks for your reporting, will be shared with R&D team to try locate and solve it asap. Also we recommend to join us to rita live chat to focus on your issue and solve it.

Regards!

Author: mmoldez@egmsyst    Time: 2025-4-7 14:07
Good day, any update regarding this concern since we experienced this type of concern

Thanks





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