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Title: Access Points RAP6262(G) - AP820-L(V3) Drop sessions [Print this page]

Author: info@mandasolut    Time: 2025-4-1 14:16
Title: Access Points RAP6262(G) - AP820-L(V3) Drop sessions
Dear,
I have open case CS250310-0192, with very serious problem, I open a remote assistance for these istallation and until today I don't have an answer about this serious issue.

My client remove the istallation and we have very serious problem.

We have in one istallation 32 Access Points RAP6262(G) - AP820-L(V3) with Cisco Switches and the terminals do disconected - drop the sessions.

Please help us to solve the problem.


Thanks a lot,


Author: v-songruiqi@rui    Time: 2025-4-1 18:03
Hi if you want continue follow up your case, you can come to rita.

Author: info@mandasolut    Time: 2025-4-1 18:26
GTAC-Rachel replied at 2025-4-1 18:03
Hi if you want continue follow up your case, you can come to rita.

Rita gives me predetermined answers.
Rita doesn't support us like these.

Author: v-songruiqi@rui    Time: 2025-4-1 19:24
Antonis Mathioulakis replied at 2025-4-1 18:26
Rita gives me predetermined answers.
Rita doesn't support us like these.

You may try our RITA live chat
(

www.ruijienetworks.com/rita), our real-time support platform. Our dedicated engineers are readily available to resolve your issues promptly. You can give agent your case id and can continue solving your problem.







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