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Title: Bug in Latest Firmware – Captive Portal Breaks Netflix on Separate VLANs [Print this page]

Author: putu.eka.satrya Time: 2025-4-19 12:28
Title: Bug in Latest Firmware – Captive Portal Breaks Netflix on Separate VLANs
Device: RG-EG105GW-X
Current Working Firmware: OS280
Problematic Firmware: OS340

Issue:
After upgrading to the latest firmware, Netflix App on MiBox and Smart TVs stopped working entirely, even though they are not connected to the Guest VLAN with captive portal enabled.

Netflix on mobile and PC worked fine, but the app on MiBox/TV would fail to load content.

After downgrading firmware, everything works again.

Conclusion:
It seems that captive portal in the new firmware globally affects HTTPS or DNS handling in a way that breaks Netflix App's strict network verification. Please investigate and fix this behavior in future firmware updates.

Thank you.

Yayak

Author: v-shaojinren@ru Time: 2025-4-19 13:08
Dear customer,
This issue is caused by a feature implemented in the new version to prevent VPN traffic from bypassing the captive portal by disguising as DNS request. Unfortunately, it someshow blocks DNS traffic of some smart TV models.
Our R&D team is currently working on it and will soon release ReyeeOS 360 version to resolve this issue.

Author: race1825@yahoo. Time: 2025-4-28 23:01

GTAC-Ryan replied at 2025-4-19 13:08
Dear customer,
This issue is caused by a feature implemented in the new version to prevent VPN traff ...

when will be the next release of the firmware to fix the issue? and what is the solution while there is no firmware update yet?

Author: sj.servisindo@g Time: 2025-5-1 09:14

GTAC-Ryan replied at 2025-4-19 13:08
Dear customer,
This issue is caused by a feature implemented in the new version to prevent VPN traff ...

In my case my Hotel customer using SmartTV LG WebOS.

Author: guominxiang@rui Time: 2025-5-1 11:22

Ary Wibawa replied at 2025-5-1 09:14
In my case my Hotel customer using SmartTV LG WebOS.

Dear,

Thank you for your information. I will also feedback this to our team.

Best regards,
Micca

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