Title: Ruijie RG-WS6008 access controller is device offline [Print this page] Author: npitechnical@np Time: 2025-4-20 11:25 Title: Ruijie RG-WS6008 access controller is device offline The Ruijie RG-WS6008 access controller is having trouble connecting to the Ruijie Cloud. The fact that it's offline and not showing a management IP, egress IP, or firmware in the cloud portal indicates a communication issue. Tried resetting the device thru console cable using putty but still no default ip will release.
Author: v-chenxuan6@rui Time: 2025-4-21 18:54
hi
please help type these commands on the device cli and share the result:
show version
show cwmp config
show cwmp status
ping devicereg.ruijienetworks.com
ping 8.8.8.8
show int status
show ip int bri
best regards
alan
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