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Title: Some switch disappered in the Ruijie Cloud after changing their login password [Print this page]

Author: netadmin@ylpss.    Time: 2025-4-23 15:08
Title: Some switch disappered in the Ruijie Cloud after changing their login password
Dear Sir/Madam,

I had to increase the complexity of the login password so I had changed their password. However they disappered in the Ruijie Cloud. Is there any step I need to follow before/after I change their password?
Core Switch's model:
CS86-20XS4VS2QXS-D
Switchs' model:
CS83-48GT4XS
RG-NBS3200-24GT4XS-P
Some of their S/N:


G1SKARX081568


G1SU5ML00595A


Ruijie Cloud account: netadmin@ylpss.edu.hk


Author: guominxiang@rui    Time: 2025-4-23 15:10
Hello,

Do you mean that the device has disappeared from the cloud? Changing the device password will not cause the device to be removed from the project. Could you take a screenshot and show me your operation?


Best regrads,
Micca





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