Title: disconnection problem [Print this page] Author: hakanefeyigit@h Time: 2025-4-23 16:53 Title: disconnection problem I changed the Ethernet cable of our device,
I plugged the device into different ports on the switch, the problem persists.
When I connect the same device to another switch, it works without any problems
SN:G1SKCS1098101
Model:CS83-48GT4XS-P
Author: v-shaojinren@ru Time: 2025-4-23 19:58
Dear customer,
From the description, I gathered that the the same device and cable does not work well when connected to your CS83-48GT4XS-P. Is that correct?
To resolve this issue effectively, We will need to check the device via project sharing or remote sessions. Therefore, we encourage you to contact us on Rita(www.ruijienetworks.com/rita), our real-time support platform. Our dedicated engineers are readily available to resolve your issues promptly.
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