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Title: Usage issues, User group Bind SSID/Network [Print this page]

Author: ict@dongrak.ac.    Time: 2025-5-2 01:57
Title: Usage issues, User group Bind SSID/Network
The user group in Cloud authentication has been correctly bound to the SSID/Network and matches the network settings in Manual Mode of the Captive Portal, but login attempts still fail.


Author: v-shaojinren@ru    Time: 2025-5-3 09:02
Dear customer,
You can follow the guide below to troubleshoot the issue.
https://www.youtube.com/watch?v=EHs9Jb1xbdQ

If the issue persists, we encourage you to contact us on Rita(www.ruijienetworks.com/rita), our real-time support platform. Our dedicated engineers are readily available to resolve your issues promptly.





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