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Title: Firewall Setup & Connection to the Internet [Print this page]

Author: itadmin@gelianh Time: 2025-5-17 19:29
Title: Firewall Setup & Connection to the Internet
Hello, I recently procured an RG WALL 1600-Z3200-S firewall. I successfully activated the licenses on the cloud, but I have a challenge configuring the firewall to connect to the internet from the existing topology. Here's the topology; ISP Router - Cisco Router - Core_SW. I intend to setup the firewall either in routing or transparent mode. This is my first time working with ruijie. Kindly assist to troubleshoot/ setup the device. I'll appreciate your feedback on this.

Author: v-shaojinren@ru Time: 2025-5-17 20:16
Dear customer.
You can check our implementation cookbook for detailed examples of scenarios like the transparent or routing mode.

https://www.ruijie.com/en-global/support/documents/slide_rg-wall-1600-z-s-series-cloud-managed-firewall-cookbook/

If you encounter any difficulty, we encourage you to contact us on Rita(www.ruijienetworks.com/rita), our real-time support platform. Our dedicated engineers are readily available to resolve your issues promptly.

Author: itadmin@gelianh Time: 2025-5-17 22:17
Edited by Fidelis Tuwei at 2025-5-17 22:33

Hello, I've followed the above recommendation but I'm still stuck.
The quick onboarding seems like a good track but it's not completing onboarding because the firewall can't connect to the internet. Can anyone please help kindly. ISP Router - Cisco Router (G0/0/0 - Public IP), (G0/0/1 - no IP), Vlans 1,2,3,4 assigned on the sub-int each with an IP - Core_SW. Could it be that because there's no IP on the g0/0/1 the reason why I can't setup the firewall using quick onboarding sunce it can't connect to the internet? Anyone who understands this topology to kindly assist.

Hello, I'm still stuck. Please find the images for your reference as to what I've attempted to implement that with no luck. Anyone who can kindly assist with steps to deploy this firewall I'll really appreciate it.

Author: v-shaojinren@ru Time: 2025-5-17 23:10

Fidelis Tuwei replied at 2025-5-17 22:17
Hello, I've followed the above recommendation but I'm still stuck.
The quick onboarding seems like ...

Dear customer,
Acccording to the screenshot you provided, the Gi 0/6 is configured as WAN interface. After it is configured, can you ping the next hop address configured on the Gi 0/6?

If the Gi 0/6 is connected to a device like a switch, has any default route been configured for its IP?

To resolve this issue effectively, we highly encourage you to contact us on Rita(www.ruijienetworks.com/rita). We can help you check it via a remote session.

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