Ruijie Community

Title: Unable to handover project to My group admin [Print this page]

Author: saurav.j@nepald Time: 2025-5-29 19:28
Title: Unable to handover project to My group admin

<span style=""">Dear Support,

I am leaving my current organization for which I intend to handover all the projects to itadmin@nepaldistilleries.com.np our group mail for further use.
However, I am not able to add even after entering the email address please share me a solution.

</span>

Author: v-shaojinren@ru Time: 2025-6-3 16:46
Dear customer,
May I ask if the itadmin@nepaldistilleries.com.np is a sub-account? Are the receiving account and the tenant in the same cloud service region?
To resolve this issue effectively, we will need to look into the account via a remote session. Therefore, we encourage you to contact us on Rita(www.ruijienetworks.com/rita), our real-time support platform. Our dedicated engineers are readily available to resolve your issues promptly.

Welcome to Ruijie Community (https://community.ruijienetworks.com/)