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Title: What Do I Do When the System Gives no Response After a User Enters the Username and Password and Clicks Log In on the Web Management Page? [Print this page]

Author: admin Time: 2017-5-3 19:03
Title: What Do I Do When the System Gives no Response After a User Enters the Username and Password and Clicks Log In on the Web Management Page?
What Do I Do When the System Gives no Response After a User Enters the Username and Password and Clicks Log In on the Web Management Page?

Author: admin Time: 2017-5-3 19:04

Symptom:

A user accesses the Web management page of the SMP, for example, the user enters http://172.16.3.201:8080/smp in the address box of browser. Then, the user enters the default username and password (admin and 111111111), and clicks Login. The system does not respond.

Root Cause:

The compatibility mode is disabled on the browser. Perform the following operations to enable the compatibility mode (note that some PCs support user login even if the compatibility mode is disabled).

1. The following uses Internet Explorer 10 as an example. Enable the compatibility mode and add the address of the SMP server to the compatibility mode range.

Note: If the fault persists, run the netstat -ano | findstr 8080 command on the SMP server to check whether Port 8080 is occupied.

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