Ruijie Community

Title: The Ruijie AP model 820-L is not powering on [Print this page]

Author: rsadihusada22@g    Time: 2025-6-19 13:47
Title: The Ruijie AP model 820-L is not powering on
Our IT team checked our Ruijie Cloud and found one AP offline. After checking the AP's location, we confirmed it wasn't powering on. We could tell because the LED indicator lights were off. We've already verified that the PoE from the Ethernet cable is functioning. Can you provide a solution?


Author: v-xiewenyu@ruij    Time: 2025-6-19 14:40
If the device is still under warranty, you can apply for RMA for your device
https://www.ruijienetworks.com/support/rma/
Before that, we recommend that you contact our engineers on our live chat platform for professional diagnosis.
Rita (www.ruijienetworks.com/rita).





Welcome to Ruijie Community (https://community.ruijienetworks.com/) Powered by Discuz! X3.2