Title: The problem with Cloud [Print this page] Author: dimeusss@yandex Time: 2025-6-25 19:34 Title: The problem with Cloud Good afternoon. The status of some equipment is not updated in the merchant profile. How can I force an update?
All the equipment is online. Access is available locally. After restarting the devices, they are not displayed in the cloud. Author: zhangliangjun@r Time: 2025-6-26 19:05
Dear Customer,
To effectively solve the issue, we encourage you to reach out to us through RITA( www.ruijienetworks.com/rita), our real-time support platform. Our dedicated engineers are readily available to resolve your issues promptly.
Thank you.
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