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Title: AP820-L(V2) Intermittent Ping Timeouts with Firmware AP_RGOS 11.9(6)W5, Release(12140601) [Print this page]

Author: sakdaje@gmail.c Time: 2025-7-3 20:06
Title: AP820-L(V2) Intermittent Ping Timeouts with Firmware AP_RGOS 11.9(6)W5, Release(12140601)
I manage several AP820-L(V2) devices. These devices previously ran AP_RGOS 11.9(6)W3B1, Release(11160201) without issues.
However, after upgrading to AP_RGOS 11.9(6)W5, Release(12140601), many devices started experiencing intermittent ping timeouts. I've observed this occurring 4-5 times per day when checking every minute.
Upon downgrading back to AP_RGOS 11.9(6)W3B1, Release(11160201), the problem resolved.
Please investigate and fix this issue.

Author: v-chengyuxin@ru Time: 2025-7-3 20:33
Thank you for your inquiry. I have noticed the problem caused by this problem. If it is convenient, can I know what the specific network topology of this project looks like?

Author: sakdaje@gmail.c Time: 2025-7-3 23:51

GTAC-Eric replied at 2025-7-3 20:33
Thank you for your inquiry. I have noticed the problem caused by this problem. If it is convenient, ...

Mikrotik (Netwatch) ping every minute to AP > ES210GC-LP > RG-AP820-L(V2)

Ping to devices that use native vlan 1

AP use vlan 101 and 102 for data

(trunk vlan 1, 101, 102)

Author: v-chengyuxin@ru Time: 2025-7-4 18:23

User 29242 replied at 2025-7-3 23:51
Mikrotik (Netwatch) ping every minute to AP > ES210GC-LP > RG-AP820-L(V2)

Ping to devices that us ...

Thank you again for your prompt reply, sir. If it is convenient, can we select another AP to upgrade and observe the phenomenon again?

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