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Title: Setup Username and Password for Web Management - S2952G-E [Print this page]

Author: smksa2003@gmail Time: 2025-7-4 13:06
Title: Setup Username and Password for Web Management - S2952G-E
Hi,

I have problem to login via web management as follows.

But it says username or password is wrong.

I have set the IP for web management successfully and set the password using the following command via console.
But it seems the login still not working.

Ruijie#configure terminal
Ruijie(config)#username admin password ruijie
Ruijie(config)#username admin privilege 15
Ruijie(config)#ip http authentication local
Ruijie(config)#end
Ruijie#*Jul  4 12:49:58: %SYS-5-CONFIG_I: Configured from console by console
Ruijie#write

Building configuration...

[OK]
Ruijie#

My router model is S2952G-E , and the show version shows as follows :

Ruijie#show version
System description    : Ruijie Full Gigabit Security & Intelligence Access Switch (S2952G-E) By Ruijie Networks
System start time    : 2025-06-30 16:13:57
System uptime          : 3:20:33:26
System hardware version : 2.02
System software version : RGOS 10.4(2b12)p2 Release(180357)
System BOOT version    : 10.4(2b12)p1 Release(160818)
System CTRL version    : 10.4(2b12)p1 Release(160818)
System serial number : G1HDB89043541
Device information:
  Device-1
Hardware version : 2.02
Software version : RGOS 10.4(2b12)p2 Release(180357)
BOOT version    : 10.4(2b12)p1 Release(160818)
CTRL version    : 10.4(2b12)p1 Release(160818)
Serial Number : G1HDB89043541

Please assist.

Author: Steve Time: 2025-7-4 16:21
Hi sir,

I did not find this SN in our system, in order to solve your issue faster, may you contact us via RITA?
RITA Robot/Live Chat:

www.ruijienetworks.com/rita

Best regards,
Steve

Author: smksa2003@gmail Time: 2025-7-4 19:59

刘希洋 replied at 2025-7-4 16:21
Hi sir,

I did not find this SN in our system, in order to solve your issue faster, may you contact ...

i tried, can't solve using RITA.
This is an old model.
Can you help here instead ?

Author: Steve Time: 2025-7-4 20:06

Smksa sksatech replied at 2025-7-4 19:59
i tried, can't solve using RITA.
This is an old model.
Can you help here instead ?

Hi sir,

We are very sorry that your device belongs to the device sold in Chinese Mainland. According to the terms of service, when the device is not used in the Chinese Mainland, it will no longer be able to provide you with technical support services and RMA services. It is recommended that you seek technical support and settlement solutions from the partner who sold it.

Best regards,
Steve

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