Ruijie Community

Title: How to Change Registered Email Address [Print this page]

Author: cto@1925.me    Time: 2025-7-17 21:22
Title: How to Change Registered Email Address
Dear Ruijie Support Team,
I hope this message finds you well.
I am writing to ask how a change of the registered email address associated with my Ruijie account. Unfortunately, I could not find an option to update the email address within the account settings.

Author: lishujuan@ruiji    Time: 2025-7-17 21:32
Dear customer,
The email address cannot be changed as you are registered with the email address. You can register again with another email address.  May i know do you want to handover the project or unbind the devices from the your current account?

Author: cto@1925.me    Time: 2025-7-17 21:38
I want to change my email address, and that's it.

So, I need to create a new account and ask the project owner to grant access to the new address?


Author: lishujuan@ruiji    Time: 2025-7-17 21:49
Andrii Kulikov replied at 2025-7-17 21:38
I want to change my email address, and that's it.

So, I need to create a new account and ask the pr ...

Yes sir. You need to create a new account and the project can handover to you.   You can refer to this link: https://cloud.ruijienetworks.com/help/#/ArticleList?id=25a761c1a6e9457a9f61af926e38df17






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