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Title: The SNC server cannot be started and is stuck on the Web Service Starting screen. [Print this page]

Author: admin Time: 2017-5-3 19:25
Title: The SNC server cannot be started and is stuck on the Web Service Starting screen.
The SNC server cannot be started and is stuck on the Web Service Starting screen.

Author: admin Time: 2017-5-3 19:26

Step 1: Check whether the firewall is disabled.

Check whether multiple network interface cards are used and disable the unwanted ones.

Step 3: Check whether MySQL services in the system is enabled; if not, enable the services manually.

Step 4: Check whether the MySQL Port 3307 of the database is occupied.

Check whether ports snmp(udp161), tftp(udp69), syslog(udp514), and tcp8088 are occupied.

Check whether the configurations of the hardware meets requirements, for example, whether the memory is too small.

Step 7: Choose Web Service > Log Collect to collect the logs and report it to Ruijie post-sales department.

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