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Title: What should I do if I fail to do the voucher authentication? [Print this page]

Author: GTAC-Henry Time: 2022-1-24 17:13
Title: What should I do if I fail to do the voucher authentication?

a) Check whether the EG configuration is delivered successfully.

b) Check the failure prompts. Common failures include incorrect account and password, account expiration and traffic overdue. You can check the account status on the Ruijie Cloud.

c) If the problem is still unsolvable, you may start a Live Chat with our Support Engineer for assistance: Ruijie Support

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