Title: Why the Network Self-Organization has been configured successfully, but devices still cannot be online on Ruijie Cloud? [Print this page] Author: GTAC-Harvey Time: 2022-1-27 20:10 Title: Why the Network Self-Organization has been configured successfully, but devices still cannot be online on Ruijie Cloud? a）Check whether the firmware is the latest, if not, upgrade the firmware.
b）Ping the cloud's default URL (devicereg.ruijienetworks.com) on the device, if failed, check the device’s
DNS configuration and network connectivity.
c）Reset the device.
Welcome to Ruijie Community (https://community.ruijienetworks.com/)