Title: Why ruijie device restart/reboot abnormally? [Print this page] Author: GTAC-Wayne Time: 2022-3-7 21:21 Title: Why ruijie device restart/reboot abnormally? The possible causes include:
1) Power supply system fault
2) Software defect
3) Hardware fault
Please perform the following steps to troubleshot: a) Check the environment of the switch
1) Check whether the power cable is inserted tightly. If the power cable is loose, the power supply may be unstable and the switch maybe abnormally restarted. If possible, take pictures of the power supply and socket. For example, run the 'show log' command to check whether the following information is displayed:
“The power not enough, current system is in danger.”
2) Check whether the input power matches the rated input power. If the switch is a chassis device with dual power supplies, connect thecables to sockets based on the cable type to prevent insufficient input for thesingle system.
b) Check whether the device has been manually restarted.
Run the 'show log' command to check whether the device has been manually restarted.
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